TEMEROL
Thank you for visiting the official website of TEMEROL. Protecting your privacy is our core responsibility. As the data controller, TEMEROL is committed to processing your personal data in accordance with laws and regulations. If you have any questions about this Privacy Policy, please contact us via email at info@temerol.com.
The following is a detailed explanation of how we process your data, including data collection, use, transmission, and the relevant rights you are entitled to.
1. Access Data and Website Hosting
You may visit this website anonymously without disclosing any personal information. When you access the website, the web server will automatically store server log files, which include the name of the requested file, your IP address, the date and time of the request, the volume of data transmitted, and information about the requesting service provider (collectively referred to as "Access Data"), solely for the purpose of recording access request behaviors.
Our analysis of Access Data is limited to ensuring the stable operation of the website and optimizing the display of products and services. This is to protect our legitimate rights and interests in the reasonable display of products and services, which take priority in the balance of interests. All Access Data will be deleted within 7 days after you end your visit to the website.
2. Data Collection and Use
When you contact us through this website (e.g., via the contact form or email), we will collect the personal data you voluntarily submit. Fields marked as mandatory are required, as such data is necessary for us to process your inquiry requests. Failure to fill in these fields will prevent you from sending your inquiry. The specific data collected will be clearly indicated in each input form. We will use the personal data you disclose to process various inquiry requests for you. After the inquiry is completed, we will restrict the further processing of your data; unless you explicitly consent to our continued use, or we retain the right to use the data within the scope and manner permitted by law (as explained in this Policy), your personal data will be completely deleted upon the expiration of the retention period stipulated by relevant laws and regulations.
3. Email Newsletters and Postal Advertising Email Newsletters (News Subscription)
If you subscribe to our email newsletters, we will regularly send you newsletter content based on your explicit consent, using the relevant data you separately provide or authorize for this purpose.
You may cancel your email newsletter subscription at any time by sending a cancellation request to us through the contact information specified in this Policy, or by directly clicking the unsubscribe link in the newsletter emails. After unsubscribing, unless you explicitly consent to our continued use, or we retain the right to use the data within the scope and manner permitted by law (as explained in this Policy), we will immediately delete your email address.
Postal Advertising and Right to Unsubscribe
We reserve the right to use your name and postal address for advertising and marketing purposes, such as sending you postal advertisements including product offers and new product introductions. This is to protect our legitimate rights and interests in promoting products and conducting advertising to customers, which take priority in the balance of interests. You may exercise your right to unsubscribe from postal advertising at any time in accordance with the relevant provisions of this Policy.
4. Cookies and Website Analytics
To optimize your website experience and enable certain website functions (e.g., recommending suitable products for you, conducting market research), some pages of this website will use Cookie technology. This is to protect our legitimate rights and interests in optimizing the display of products and services, which take priority in the balance of interests.
Cookies are small text files automatically stored on your terminal device. The Cookies we use are divided into two types: one is session Cookies, which are deleted after you close your browser; the other is persistent Cookies, which are stored on your terminal device to facilitate our recognition of your browser when you visit the website again. You can check the storage period of each Cookie through the "Overview" function in your browser's Cookie settings.
You can configure your browser to receive a reminder when a website uses Cookies, and decide on a case-by-case basis whether to accept Cookies from a specific website or globally reject all Cookies. The methods for managing Cookie settings vary among different browsers, and relevant operation instructions can be found in the help menu of each browser. Guidelines for mainstream browsers are as follows:
• Internet Explorer™: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
• Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
• Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies- website-preferences
Please note: If you disable Cookies, you may not be able to access some functions of this website, which will affect your user experience.
5. Use of Google (Universal) Analytics
To conduct website data analysis, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (official website:www.google.com). This is to protect our legitimate rights and interests in optimizing the display of products and services, which take priority in the balance of interests.
Google (Universal) Analytics will analyze your use of this website through methods such as Cookies. The information about your website use automatically collected by Cookies will usually be transmitted to and stored on Google's servers in the United States.
This website has enabled the IP address anonymization function. Within the territory of EU member states or other contracting parties to the European Economic Area Agreement, your IP address will be truncated before transmission; only in special cases will the full IP address be transmitted to Google's servers in the United States and truncated there.
In general, Google will not associate the anonymous IP address obtained from your browser through Google Analytics with any other data held by Google. Google LLC is headquartered in the United States and has obtained EU-US Privacy Shield certification. You can view the latest certification certificate through Google's official channels. Based on the relevant agreement between the United States and the European Commission, entities certified under the Privacy Shield are recognized as having an adequate level of data protection. If you wish to prevent Google from recording and processing data generated by Cookies related to your website use (including your IP address), you can download and install the browser plug-in through the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
In addition to installing the plug-in, you can also click the above link to prevent Google Analytics from recording your usage data on this website in the future. After the operation, an opt-out Cookie will be stored on your terminal device; if you clear your browser Cookies, you need to click the link again to complete the setting.
6. Sending Rating Reminders via Email
If you explicitly agree to us sending you rating reminders when placing an order or after placing an order, we will disclose your email address to relevant cooperative platforms, which will send you product and service rating reminders via email. You may revoke this authorization at any time by sending a revocation request to us
through the contact information specified in this Policy, or by submitting a revocation request directly to the platform sending the rating reminders.
7. Contact Information and Your Rights
You have the right to obtain information about your personal data stored by us free ofcharge, and may also request us to correct, restrict the processing of, enable the portability of, or delete the relevant data as needed.
If you have any questions about our collection, processing, or use of your personal data, or wish to inquire about, correct, block, or delete your personal data, revoke any authorization you have given, or unsubscribe from specific data usage services, you may contact us directly through the contact information specified in the announcement of this website. You also have the right to file a complaint with the competent data protection supervisory authority.
Right to Object
If we process your personal data in accordance with the provisions of this Policy to protect our legitimate rights and interests that take priority in the balance of interests, you have the right to object to such data processing, and the objection shall take effect for the future.
If your personal data is used for direct marketing purposes, you may exercise this right at any time in accordance with the relevant provisions of this Policy; if your personal data is used for other purposes, you may only object based on your own specific circumstances.
After you exercise your right to object, we will stop processing your personal data for that purpose unless we can prove that there are compelling legitimate reasons for the processing that override your interests, rights, and freedoms, or that the processing is necessary for the establishment, exercise, or defense of legal claims. This provision does not apply to the processing of personal data for direct marketing purposes; if you object to the processing of personal data for direct marketing purposes, we will immediately stop the relevant processing.
TEMEROL reserves the final right of interpretation of this Privacy Policy. We may revise this Policy from time to time in accordance with the update of laws and regulations or the needs of business development, and the revised Policy shall take effect upon its publication on this website.
Last Updated: March 2026
Contact Email: info@temerol.com
Website Address: https://www.temerol.com
